Patient Experience

Making Dental Care Simple

I guess the question is where do I start.  I have been a patient of Richards for so long I have a hard time remembering when he took over Dr. Thronburgs practice, it has been at least 35 years and probably closer to 40.  One outside the office visit he provided us was on a Saturday to the Ransom Memorial Hospital emergency room when my oldest son had most of his front teeth knocked out/lose from a baseball accident.  His handling of that incident has forever made me and all of my family a Dr. Richard Hale patient for life.  He and his staff have always treated our family professionally and with the utmost respect.

Frank C.

I was frightened to go to any dentist but had to see someone.  My family has been patients for a while and reassured me they would take good care of me.  I took the leap and have not regretted it.  Everyone there is wonderful.  Everyone is very pleasant and caring people.  Very professional and friendly.  Highly recommend them.

Shawn R.

I have been terrified of Dentists my entire life.  After years of not going to a Dentist I had no choice so I gave Doc Hale a chance.  Told hyim what a chicken I am.  I have never been happier with the care I have received, simply can't believe it.  He has helped me with more than teeth.  He helped me with my fear. I admit I never EVER dreamed I would write a review (especially positive) for Dental anything.  But Mr. Hale Thank you. 5 stars cause the scale doesn't go to 6!

Burt P


Wow!  Best dental experience ever!  No PAIN !!! Done fast!!  You guys get the Blue Ribbon for great experiences for Dental Phobia people like me!  Thanks so much!!!

Doris Niccum

What are my options for replacing a missing tooth?

When a tooth is lost, a whole series of events can begin to occur. Chewing on the affected side becomes more difficult and over time the remaining teeth can actually tilt and erupt into the open space.

Depending on the location of the missing tooth, we would most likely recommend either a dental implant, a bridge, or a partial denture. All of these options have their benefits and drawbacks. If you would like more information we can schedule a consultation to go over the specifics of your case.

What insurance do we accept?

Delta Dental, BCBS, Aetna, MetLife, Guardian, United Concordia, Cigna, Humana and Principal to name a few.  We would be happy to file your claims to other insurance companies not listed.

Why do my gums bleed?

The main cause of bleeding gums is the buildup of plaque at the gum line. This will lead to a condition called gingivitis, or inflamed gums. Plaque that is not removed will harden into tartar. This will lead to increased bleeding and a more advanced form of gum and bone disease known as periodontitis. Bleeding gums can happen for a number of reasons, from gingivitis to a side effect of pregnancy. Changing your oral care routine can also make your gums bleed. We recommend brushing and flossing regularly and getting your semiannual dental visit in to stop your gums from bleeding. Certain medicines also increase the likelihood that your gums will bleed. If changing your oral care habits, adjusting your medications, and maintaining a healthy diet doesn’t help your gums stop bleeding, your next step should be to make a dental appointment.

Why are my teeth sensitive to cold?

When the hard enamel is worn down or gums have receded, causing the tiny dentinal tubule to be exposed, pain can be caused by touching your teeth with hot or cold foods and beverages, or exposing them to cold air. Exposed areas of the tooth can cause pain and even affect or change your eating, drinking, and breathing habits. Taking a spoonful of ice cream, for example, can be a painful experience for people who have sensitive teeth. Tooth sensitivity is one of the most common complaints among dental patients. Some toothpastes contain abrasive ingredients that may be too harsh for people who have sensitive teeth. Tooth sensitivity can be reduced by using a desensitizing toothpaste; having your dentist apply sealants and other desensitizing and filling materials, including fluoride; and decreasing the intake of acid-containing foods.
If a tooth is highly sensitive for more than three or four days and reacts to hot and cold temperatures, it’s best to get a diagnostic evaluation from your dentist to determine the extent of the problem.

How many times a year should I have my teeth cleaned?

In a perfect world everyone would brush and floss twice a day. Plaque builds up over time and this sticky bacterial film can solidify and turn into calculus or tartar. This cement-like substance is removed by the hygienist at your regular cleaning visits. A six-month interval not only serves to keep your mouth healthy and clean, it allows potential problems to be found and diagnosed earlier. It is also very beneficial for some individuals to be seen every 3-4 months if they are at risk for periodontal disease. Your dental hygienist will be able to recommend the appropriate recare intervals which is best for you.

When will my child get their first tooth?

The period when teeth are growing is a major event in the life of an infant, and it can be difficult. The eruption of teeth causes inflammation, which leads to congestion, drooling, and discomfort. While the average time for the appearance of the first teeth is between five and seven months of age, there is a wide range before and after this that can still be considered “normal.” The teeth might come in as early as one month of age, or they may erupt when the child is one-and-a-half years old. Generally the lower front teeth come in first, and girls’ teeth typically erupt earlier than boys.

What are my options for whitening my teeth?

Tooth discoloration may result from drinking coffee, tea, cola and red wine, or from smoking. The aging process also can stain and darken your teeth. Here are some options to consider when looking for whiter teeth. Before deciding whether in-office teeth whitening is right for you, we conduct a comprehensive examination of your teeth and gums to ensure proper health, and talk with you about your oral hygiene and lifestyle habits to determine if you will benefit from whitening. This helps us agree on the whitening product or technique that’s best for you.

Whitening Toothpastes – Whitening toothpastes can help remove surface stains only and do not contain bleach. Whitening toothpastes can lighten the tooth’s color by about one shade.

What should I bring to my appointment?

Please bring the following items with you to your appointment:

  1. Dental Insurance Card (if applicable)
  2. Identification such as Driver’s License, Military ID or State ID
Best dentist I have come across to adjust dentures!  Now I know why he has a five star rating.
Gerald Sutton

Quality and Convenience in a Relaxed Environment.

Make an Appointment and call 785-242-1800